FIeld Network Engineer

ACT Fiber Net

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 Contact Person : Kalaiarasan

 Mobile               : 9551490580 

Job Description:

1. Trouble shooting for Broadband related issues

2. Setting up wireless connection on Laptops and Desktops

3. Connectivity issues with ops Modem, Routers, Hubs and issues / outages / Fixing with the technician

4. Dealing with network connectivity LAN , WAN and MAN5. Checking the exchange line.

Visit customer place and attend the call

Diagnose the problem and rectify the defect in the unit/product

Attend escalated calls on priority basis

Adhere accel and vendor policies & guidelines while attending the cal and meet the SLA

Should respond/complete minimum 3 calls per day

‪#‎Skill‬sets required:

Note 1: Communication Skills with neutral accent / with Decent formal dress code

Note 2: Willing to Work in Customer place

Note 3: Basic knowledge about networking concepts for trouble shooting for broadband related issues.

‪#‎Job‬Specification:

Should have basic technical knowledge in Hardware/Networking products

Willing to travel intensively

Two wheeler is mandatory *

Good interpersonal skills

Job Type *(On – Roll) Permanent Placement

Experience *Minimum 6 months

Qualification *Graduate / Diploma(Any stream and Diploma EEE, Dipoma ECE, Diploma CSE are Preferable)(Freshers + candidates having backlogs up to 5 papers)

[Salary 1,20,000 to 2,40,000 P/A]

(Based on your interview performance) / ( Allowance + Incentives )

Industry : IT-Software / Software Services

Functional Area : IT Hardware ,Technical Support , Telecom

Role Category : Technical Support

Role : Field Network Engineer / Technician

Location : Coimbatore/Chennai