ACT Fiber Net
Contact Person : Kalaiarasan
Mobile : 9551490580
Job Description: |
1. Trouble shooting for Broadband related issues |
2. Setting up wireless connection on Laptops and Desktops |
3. Connectivity issues with ops Modem, Routers, Hubs and issues / outages / Fixing with the technician |
4. Dealing with network connectivity LAN , WAN and MAN5. Checking the exchange line. |
Visit customer place and attend the call |
Diagnose the problem and rectify the defect in the unit/product |
Attend escalated calls on priority basis |
Adhere accel and vendor policies & guidelines while attending the cal and meet the SLA |
Should respond/complete minimum 3 calls per day |
#Skillsets required: |
Note 1: Communication Skills with neutral accent / with Decent formal dress code |
Note 2: Willing to Work in Customer place |
Note 3: Basic knowledge about networking concepts for trouble shooting for broadband related issues. |
#JobSpecification: |
Should have basic technical knowledge in Hardware/Networking products |
Willing to travel intensively |
Two wheeler is mandatory * |
Good interpersonal skills |
Job Type *(On – Roll) Permanent Placement |
Experience *Minimum 6 months |
Qualification *Graduate / Diploma(Any stream and Diploma EEE, Dipoma ECE, Diploma CSE are Preferable)(Freshers + candidates having backlogs up to 5 papers) |
[Salary 1,20,000 to 2,40,000 P/A] |
(Based on your interview performance) / ( Allowance + Incentives ) |
Industry : IT-Software / Software Services |
Functional Area : IT Hardware ,Technical Support , Telecom |
Role Category : Technical Support |
Role : Field Network Engineer / Technician |
Location : Coimbatore/Chennai |