Job responsibilities: |
This is a front-line sales position in the consumer cards sales team, and is responsible for driving business, achieving monthly sales targets and of our cards products through a defined channel of acquisition [Retail, Corporate, Venue-sales] acquiring new customers through consultative selling. |
Prospecting for new customers through existing leads and cold calling and maximizing lead generation. |
Timely execution of all sales activities leads, campaigns, referrals & any self generated leads. |
Tracking and reporting sales performance including pipeline, acquisition results and market conditions. |
Set appointments, listen to customer needs and sell most appropriate product. |
Researches and understands prospects before making the call. |
Ensures all applications are fully and accurately completed, and submitted properly |
Be the interface between Amex and the customer to resolve any application processing issues. |
Drive the on-boarding of new customers and initiates spend enablement activities |
Keep up-to-date on products and competition. |
Attend and participate in regular staff meetings. |
Engages in regular portfolio planning to determine areas of focus & project accurate full year forecasts. |
Attend relevant industry and partner conferences, tradeshows and networking events. |
Ensuring all performance standards are met viz. business targets, controls and compliance. |
Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers. |
Expansion of internal and external relationships, and drive sales results |
The position is also responsible for ensuring appropriate sales processes are followed, and the highest levels of controls and compliance are adhered |
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